Dealing with an incident?
This page gets you to the right place in one step: an incident-flagged enquiry that reaches the people who triage it.
Have this ready before you start
- 01What happened, as plainly as you can put it.
- 02When it was first noticed, and by whom.
- 03Which systems, sites or services are affected.
- 04Whether it is still ongoing, and whether anything has been isolated.
If you do not have all of it, start the enquiry anyway.
Start here
Start an incident enquiry
The form opens with “An incident or investigation” already selected.
Start an incident enquiryIncident-flagged enquiries are reviewed first, ahead of the one-working-day response commitment that applies to other enquiries.